Returns and Exchanges Policy

At Timex India, we offer a hassle-free 7-day return policy for all unworn timepieces in their original packaging. We are committed to ensuring your complete satisfaction with every purchase through our seamless reverse logistics process.

Return Process

• 1.
  Initiate Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and submit a request.

• 2.
  Quality Inspection

  Ensure the watch is in its original condition with all tags, warranty cards, and protective films intact for a successful verification.

• 3.
  Free Pickup

  Once approved, our courier partner will schedule a convenient pickup from your delivery address within 24-48 hours.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes quality checks, your refund will be credited to the original payment mode within 7-10 business days.